Please take a moment to read through our Terms of Service, effective as of 28.12.2024, as they affect your usage of the MAXCORP website at www.maxcorp.eu (Website) and your rights. These Terms of Service apply to the supply of all products and services (Services) unless we otherwise agree in writing. Any visitors and/or customers (Customers) that use our Website and/or Services are subject to our Terms of Service.

1. Our Obligations
We shall complete the Customer’s order instruction in reasonable care and timely manner. Our acknowledgment of your order instruction to our Services will be confirmed via email. The acceptance of instructions shall be deemed to have occurred at the time of when an email confirmation of service is sent and a contract is deemed to be created on the same date of our acceptance of instruction. We will act in accordance with the written instruction provided by the Customers. We will use and rely only on the information that has been provided by the Customers by way of email communication; telephone; our online order forms or paper order forms. We therefore shall not be held responsible for any mistake(s) or incorrect information which is supplied by the Customers.

We will provide an email reminder letter for the renewal of any Services which are subjected to annual fees one month prior to the date of the end of our Service contract with the Customers. We reserve the right to cancel all Services in case of Customer’s failure to reply and we shall not be held liable for any late penalties or any legal consequences which might be brought against the registered entity or its holder.

2. Customers’ Obligations
We provide Services only on the basis that the Customers will supply us with all proper, necessary and timely instructions, authority and information (including the execution of all documents required) to enable us to undertake lawfully and effectively the business instructed, and that the Customers will indemnify us accordingly. No refund will be available in case of any failure to comply with this clause.

In order to improve our Services and to act in line with legislation in relation to the avoidance of money laundering activities and other legal acts Customers have to comply with our due diligence requirements, if Customers fail to comply with any due diligence requirements which we request we will be unable to provide Services to Customers. No refund will be provided in case of Customer’s failure to comply with our due diligence requirements.

All Customers are required to supply the following documentation to comply with our due diligence requirements (upon need we may require additional documentation and/or information of which we will notify accordingly):

• Passport and/or identification card copies of the beneficial owner(s) and/or other participant(s);
• Proof of residential address of the beneficial owner(s) and/or other participant(s);
• Contact details (telephone and e-mail) of the beneficial owner(s) and/or other participant(s).

Where the Customers instruct us to undertake any service, whether the Customers are the ultimate beneficial owners or acting as immediate representative, the Customers will be responsible for our costs in providing that service whether or not it proceeds to its conclusion. Due to the regulations established by the money laundering and terrorism financing prevention legislation we do not provide Services to (by ordering Services you confirm that you do not qualify):

• politically exposed persons;
• persons included in the international sanctions list;
• residents of high risk third countries;
• individuals or entities who are residents of the Russian Federation or Belarus

Additionally, Customers acknowledge that any Services requiring a license in a target jurisdiction will only be provided by a licensed local entity authorized to perform such services.

3. Use of Third Party Contractors
We may directly or through an intermediary request other third party contractor(s) to carry out some or all of any work for supply of our Services. We may pay the charges of third party contractor(s) on Customer’s behalf and recharge them to Customers with our own service fees while not disclosing this information in fullest extent. We agree to take all reasonable care in selecting and instructing third party contractor(s) to carry out some or all of any work which Customers instruct us to carry. However, we have no control over the activities of a third party contractor and therefore accept no responsibility for the services provided to Customers by the third party contractor(s) for any errors or omissions in its work or products. Third-party charges may be included in the Customer’s invoice as part of our service fees without disclosing the specific breakdown. By using our Services, Customers agree to these terms.

4. Price of Services
The price for Services purchased from us is as set out under the option you select and unless otherwise stated, all prices exclude VAT at the prevailing rate. The total purchase price, including VAT, if any, will be provided prior to confirming the order. We reserve the right periodically to update the prices on the Website and to add to, amend, or withdraw the products and services that we offer, without prior notice. Every effort is made to ensure that the prices are correct, but in the event of serious error, any transaction shall be voidable by us and you would then be entitled to a full refund. We shall not be liable to anyone for withdrawing or amending any of the Services we provide, or for refusing or failing to process an order.

5. Data Protection and Privacy
We handle personal data in accordance with the EU General Data Protection Regulation (GDPR) and Estonian data protection laws. Customers consent to the collection, use, and storage of their data for fulfilling contractual obligations and complying with legal requirements, including AML laws. Personal data may be shared with third-party service providers engaged in delivering the Services. All data processing will be conducted securely and in compliance with GDPR requirements. For more information, please review our Privacy Policy. 

6. Updates and Changes
The Website is being updated and improved on an ongoing basis. We reserve the right to change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that we shall not be liable to you for any such change or removal. Changes to these Terms of Service may be made at any time and your use of the Website, or the purchase Services, are subject to any such changes. You agree to check to see if any changes have been made to the Terms of Service each time you visit the Website or purchase products or services from us.

7. Disclaimer of Liability
To the fullest extent permitted by law, we shall not be held liable for any damages (direct, indirect and consequential) arising out from the use of our company Website or any contents that are included or changed from time to time, nor shall our employees or directors or other assigned representatives be so liable. While we take all reasonable care to ensure that the information contained on the Website is accurate and up to date, we make no representations, warranties or undertakings about any of the information content or materials provided on the Website (including, without limitation, any as to quality, accuracy, completeness or reliability). All material on the Website is provided for information purposes only and does not constitute legal, accounting or other professional advice, and it must therefore not be relied upon as such. You should arrange your own advice from a qualified party before acting in reliance on any of the information, or purchasing any of the Services available on or from this Website.

8. Jurisdiction
All contracts and/or agreements between MAXCORP and our Customers shall be governed by Estonian law and subject to the exclusive jurisdiction of the courts of Republic of Estonia.

Thank you for choosing MAXCORP. We look forward to assisting you with your corporate and licensing needs. For any questions, please contact us at info@maxcorp.eu